Jaime Yap
Software Engineer at FullStory. Former Googler. Lover of Table Tennis and Greg Egan novels.
@jaimeyap

What are Web Heatmaps, Really?

Heatmaps aggregate user behaviors (clicks, mouse movements) on a website/app to visualize attention with color. See how heatmaps work—and how they don't....

Jaime Yap on

Introducing Page Insights with Click Maps and Inspect Mode

Today we launch Page Insights, a bewitchingly cool new visualization mode in FullStory. Page Insights shows you instantly how groups of users engage with...

Jaime Yap on

Find the Thing You See: Create Searches Directly from Playback with Inspect Mode.

Have you ever watched a customer’s session and suddenly been struck with curiosity about the interaction or behavior you see? (If the answer...

Jaime Yap on

FullStory Rage Clicks Plus Error, and Dead Clicks

Using Rage Clicks, Error Clicks, and Dead Clicks “How do I know which sessions to watch?” This is, perhaps, the most-asked question in FullStory...

Jaime Yap on

Control When You Need It

Based on multiple customer requests, we recently released several new features that give you more control over when FullStory recordings are generated. You can...

Jaime Yap on