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Meet the authors of Foreward
I'm a designer at FullStory.
Software Engineer at FullStory.
I love to build stuff, learn all I can, and have excellent adventures with excellent friends.
Marketing & Partnerships for FullStory. Previously Integrations & Partnerships for MailChimp.
Customer support in tech. Hugger @ FullStory.
Co-founder of FullStory, former Googler, lover of truth.
Life is too short to use Oxford commas.
Proud to represent our Partnership program and initiatives here at FullStory.
FullStory-teller from a land far away. Poet, player of the lute, and lover of CX.
Gabby Sirner Cohen
People & Places @ FullStory. Finding, growing and keeping great people.
Former product designer at FullStory. Now Product at GetMatcha.com
Our Guest Authors bring outside perspectives on improving the customer experience to the Foreward blog.
Product Marketing Manager at FullStory.
Content Marketing at FullStory and part-time YouTuber.
I help build FullStory and keep it running.
Hugging customers (figuratively) by improving product on behalf of FullStory.
Software Engineer at FullStory. Former Googler. Lover of Table Tennis and Greg Egan novels.
LOTR nerd who loves building things.
Engineer, dad, Xoogler, co-founder @FullStory. Reformed drummer and game developer.
I can breakdance. NO I CAN’T. I do things at FullStory. I love you.
Marketing @ FullStory. Hispanophile. Dog person. McDonald's Defender.
Product Design at FullStory, previously Google.
Product @ FullStory. Former builder of products and steward of businesses at Amazon and Home Depot.
Thickening the plot at FullStory. Write. Create. Build from the bottom up.
Atlanta native. Frontend engineer at FullStory.
Analytics at FullStory
Loves customer experience and fast websites.
I write code for FullStory's amazing products.
Content Marketing Specialist at Gainsight. Spilling the tea on customer-centric strategies for SaaS success.
Sanjay Bharadhwaj Vijayaraghava
Software Engineer at FullStory
Founder and CEO.
Software Engineer at FullStory, formerly at Google. Lover of art, electronics, and graph theory.
Product Manager at FullStory
Hugger first, PM second
Customer Experience (68)
Customer Support (39)
Engagement Signals (10)
Frustration Metrics (18)
FullStory Culture (37)
FullStory Customer Use Cases (30)
Proactive Support (6)
Product Development (23)
Product Features (41)
Product Management (31)
Session Replay (40)
The Jobs to Be Done Framework (5)
Tips and Tricks (25)