FullStory 3 launched last week, but we held a few things back as a surprise. Here’s one …
Diagnose those bugs.
When things look odd during playback, it’s often a sign of a bug. Simply expand the console in FullStory and dig in. FullStory can show you everything that appeared in your end-user’s console, as it happened.
If you’re a web developer, this is like the Rosetta Stone. It lets you make sense out of a user’s bug report by correlating three things:
- Your user’s bug report of what she saw
- The details of what happened, viewed in FullStory’s high-fidelity playback
Boom. All of the above, synchronized perfectly together.
Also, be a Time Lord.
Fortunately, FullStory playback lets you stop time. And rewind time. And slow down time. As a session plays back, console messages stay in sync with the timeline automatically. Or, if you don’t have the FullStory console view open already, it will grab your attention by changing colors:
- Gray = nothing in the console
- Blue = messages in the console
- Yellow = warnings in the console
- Red = errors in the console
The moment you see the console button change colors, you can pause and rewind to quickly nail down what went wrong.
Girl Scout Cookies.
The FullStory team voted, and this post’s awful title won me the “Worst Pun Ever, Permanently” award, and the prize is a lifetime supply of Girl Scout cookies. It is a mixed blessing, because a mountain of cookies is sure to unleash some bugs of the sort FullStory can’t help me with.