category • 23 POSTS

Design

FullStory session replay helps designers see through the eyes of users, adding a dose of empathy that powers the development of creative solutions—solutions that work within product constraints.

Mobile Experience Design for the People

Your ability to connect with customers today and tomorrow is intertwined with your ability to provide an ideal mobile customer experience. Here's why....

Natasha Wahid on

What Drives Rage Clicks? How Users Signal Struggle, Frustration Online

Rage Clicks happen when users repeatedly click or tap your site/app because they're confused, frustrated, or struggling. Learn common Rage Click examples here....

Justin Owings on

Jane Looks to FullStory to Fashion a Seamless Online Experience

How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."...

Jordan Woods on

New Screen Resolution Breakdown in FullStory

Get a breakdown of the most popular screen resolutions for any given search or segment in FullStory....

Tommy Noonan on

Driving the Future With Design Prove-Its

At FullStory we use Design Prove-Its to make crisp decisions and minimize flail so we can design with confidence as we innovate and iterate on our product....

Giovanni Hobbins on

Flex Your Empathy Muscles to Build Better Products

To build a better site or app, you first must listen to and understand your customers' concerns. Learn three ways that product developers can use empathy to build better products and user experiences....

Daniel Falko on
design