category • 19 POSTS

Design

FullStory session replay helps designers see through the eyes of users, adding a dose of empathy that powers the development of creative solutions—solutions that work within product constraints.

Flex Your Empathy Muscles to Build Better Products

To build a better site or app, you first must listen to and understand your customers' concerns. Learn three ways that product developers can use empathy to build better products and user experiences....

Daniel Falko on

How Whitespace Helps You Drown Out Visual Noise

What is whitespace, and how does it help clarify your message and draw users into your site? Learn how a little negative space yields a whole lot of positives....

Daniel Falko on

The 7 Causes of Bad User Experiences

What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX—from performance to aggressive tactics, flash to pop-ups, aggressive marketing tactics, ugly site layout, distracting design, and more....

Justin Owings on

Does What Makes Us Tick Also Make Us Tap?

Human beings have many wonderful qualities, but often, predicability is not one of them. How do you design websites and apps for complex individuals who tend to go off script and interact with products in unforeseen ways?...

Daniel Falko on

What Drives Rage Clicks? How Users Signal Struggle, Frustration Online

Rage Clicks happen when users repeatedly click or tap your site/app because they're confused, frustrated, or struggling. Learn common Rage Click examples here....

Justin Owings on

What is Session Replay Useful For?

Session replay (a.k.a. session recordings or playback) can speed bug fixes, give support superpowers, boost conversion rates, help understand UX, and more....

Justin Owings on