category • 18 POSTS

Engineering

Find and eliminate JavaScript errors, reproduce bugs, search and see how users are making and breaking your site or app. Engineering is smarter with FullStory.

GenM Saves 500+ Hours of QA Work Using FullStory

Bug reproduction is time-consuming, and expensive. GenM is using FullStory session replay to reproduce bugs and fix them fast, saving time and money....

Justin Owings on

Session Replay Helps Metromile Grow Revenue

Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely....

Justin Owings on

TravelPerk Improves NPS, Customer Support, and UX with Session Replay

An in-app screenshot from the TravelPerk app, a free web app that allows you to book and manage your business travel.Today’s FullStory...

Justin Owings on

What is Session Replay Useful For?

Session replay (a.k.a. session recordings or playback) can speed bug fixes, give support superpowers, boost conversion rates, help understand UX, and more....

Justin Owings on

FullStory Helps Clubhouse Save Time

Clubhouse has built a project management platform that helps software engineering teams work through the stages of planning, building, and deploying their products. We’...

Justin Owings on

The Balance Between Customer Advocacy and Product Management

Customer advocacy is one of those things that seems like it should be simple. A customer has a problem, someone picks that up and...

Daniel Falko on

How to Use Inspect Mode to Drive FullStory Search

PROBLEM: You want to search your user interactions for people who clicked a specific button or element. You know what you’re supposed to...

Justin Owings on