category • 21 POSTS

Frustration Signals

Frustration signals like Rage Clicks (and Dead or Error Clicks), Thrashing Cursor, and Form Abandonment help identify user struggle so it can be solved.

Treat UX Issues Like the Bugs They Are

Whether you run a SaaS app or manage a critical part of an eCommerce site, you can follow these 6 steps to solve UX bugs....

Melanie Crissey on

Fix Friction Faster with FullStory & Pendo

Pendo and FullStory finally work together to help you fix friction in your product as fast as possible. Learn how this integration works—it's available now!...

Amy Ellis on

Finding Friction In Your User Journey and How to Fix It

Join experts from Gainsight and FullStory as they share insights about product friction and what to do about it to increase engagement and adoption....

Amy Ellis on

Why We Built a Game to Frustrate You

FullStory is built to help you eliminate frustrating digital experiences. What are those moments of frustration actually like? To answer that question we built a game....

Jordan Woods on

The 7 Causes of Bad User Experiences

What bad web design drives frustrating user experiences? Go to school on the 7 primary drivers of bad UX—from performance to aggressive tactics, flash to pop-ups, aggressive marketing tactics, ugly site layout, distracting design, and more....

Justin Owings on

Rage Click Revelations: Desire Paths & Jobs-to-Be-Done for Better UX

Turn user frustration—Rage Clicks—into product innovation by identifying the user intent (the desire path) and satisfying the Job-to-Be-Done....

Justin Owings on
frustration-metrics