category • 5 POSTS


More than half of time spent online is through Mobile, making the Mobile channel critical for online businesses—yet poorly understood. That's where FullStory session replay and CX analytics step in.

3 Rules for Improving the Mobile E-Commerce Experience

Mobile e-commerce has emerged as a critical path to sales, whether on mobile, across devices, or from online to store. Leading e-commerce businesses are making the mobile user experience fast and frictionless....

Melanie Crissey on

Mobile Experience Design for the People

Your ability to connect with customers today and tomorrow is intertwined with your ability to provide an ideal mobile customer experience. Here's why....

Natasha Wahid on

To Improve UX, You Have to Speak the Customer’s Language

FullStory helped SpanishDict improve the user experience (UX) by revealing how users actually interacted with the product on mobile....

Justin Owings on

7 Ways FullStory Helps Socialie Arm Influencers with Content

Imagine you’re a pro athlete. You have millions of followers across Twitter, Instagram, and Facebook, and you interact with your audience on a...

Justin Owings on

Optimize for Every Customer with the Device Breakdown Searchie

As much as we members of the SaaS industry hate to face reality, it’s a terrible practice to optimize your site for desktop...

Stephanie Brubaker on