category • 21 POSTS

Product Management

Product management works when teams share a common goal and work from reliable, relevant, and shared data. FullStory is a cross-company platform that affords teams access to a single source of truth.

What Jane Austen and Leo Tolstoy Can Teach Us About Product Development

What's the difference between Jane Austen and Danielle Steel? It's not what you think—and the answer has everything to do with building better products....

Justin Owings on

Could Empathy Be the Secret to Happier Customers and Higher Profits?

Empathy is more than a feel-good word for connecting with others—it's the key to building digital products and experiences customers love....

Scott Voigt on

Jane Looks to FullStory to Fashion a Seamless Online Experience

How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."...

Jordan Woods on

3 Steps To Build Bionics at Your Company

What's bionics at FullStory? It's deploying technology and efficient workflows to amplify the power of your workforce, leading to happier employees. Here's how you start....

Jaclyn Spangler on

3 Product Management Challenges for Improving CX in 2019

Does your team want to improve customer experience in 2019? Use these three product management challenges to help identify areas for improvement....

Hunter Garrett on

"SCARF:" Your One Word, Brain-Based Model for Motivation

What motivates your users and how do they respond to rewards and threats at a subconscious level? Here's a brain-based model for human motivation you can use to build better products....

Justin Owings on
product-management