category • 6 POSTS

UC

"Favorite Tool for UX Research"—FullStory Review

His "Favorite tool for UX research and one of [his] favorite products, in general," vlogger Ran Segall gives a short six-minute video review of FullStory....

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Shopify Improves Their Help Center With Session Replay

Help centers are scary—users need answers that solve their product or service problems. Shopify improves the user experience on their knowledge base using a combination of session replay in FullStory and Optimizely A/B tests....

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Replay Reveals UX Issue, Inspires Solution for Tech Startup

Understanding the user experience is hard. Here's how Tray uses FullStory session replay to understand confusing UX and improve their product....

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From Zero to 12%—Conversions See Big Boost with Session Replay

How an agency uses insights from user session recordings—session replay—to drive web site conversion rate optimization recommendations....

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FullStory Session Replay Drives Results for Car Insurance Company

Metromile uses FullStory session replay to understand complex UX flows as well as optimize conversions with A/B tests using Optimizely....

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How FullStory Helps TravelPerk Give First-Class Customer Service

An in-app screenshot from the TravelPerk app, a free web app that allows you to book and manage your business travel.Today’s FullStory...

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