category • 8 POSTS

UC

Agency Hiring Platform Supports Users And Fixes Bugs With FullStory

Agency hiring platform Sixty supports customers, solves bugs, and researches the user experience using FullStory session replay....

Daniel Falko on

Gather Uses FullStory to Smooth Onboarding, Solve Customer Issues

Gather, a project management tool for interior designers, is using FullStory session replay to optimize onboarding and provide real-time, fast, and helpful customer support....

Daniel Falko on

"Favorite Tool for UX Research"—FullStory Review

His "Favorite tool for UX research and one of [his] favorite products, in general," vlogger Ran Segall gives a short six-minute video review of FullStory....

Justin Owings on

Shopify Improves Their Help Center With Session Replay

Help centers are scary—users need answers that solve their product or service problems. Shopify improves the user experience on their knowledge base using a combination of session replay in FullStory and Optimizely A/B tests....

Justin Owings on

Replay Reveals UX Issue, Inspires Solution for Tech Startup

Understanding the user experience is hard. Here's how Tray uses FullStory session replay to understand confusing UX and improve their product....

Justin Owings on

From Zero to 12%—Conversions See Big Boost with Session Replay

How an agency uses insights from user session recordings—session replay—to drive web site conversion rate optimization recommendations....

Justin Owings on