category • 30 POSTS

FullStory Customer Use Cases

Customers share how FullStory's searchable session replay is used to solve bugs faster, power customer support through empathy, inform UX/design, drive conversion rate optimization, and much more.

PandaDoc Improves Their Product, Boosts NPS, and Debugs Fast With FullStory

Sales document management service PandaDoc uses FullStory to find product improvements, boost NPS scores, and solve software bugs fast....

Daniel Falko on

How Grow Used FullStory to Drive an 8X Increase in Onboarding Conversion

Startup Grow optimized their onboarding experience, increasing conversions 8X from 10 to 80%, with the help of insights from FullStory. Here's their story....

Justin Owings on

Jane Looks to FullStory to Fashion a Seamless Online Experience

How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."...

Jordan Woods on

Agency Hiring Platform Supports Users And Fixes Bugs With FullStory

Agency hiring platform Sixty supports customers, solves bugs, and researches the user experience using FullStory session replay....

Daniel Falko on

Gather Uses FullStory to Smooth Onboarding, Solve Customer Issues

Gather, a project management tool for interior designers, is using FullStory session replay to optimize onboarding and provide real-time, fast, and helpful customer support....

Daniel Falko on

"Favorite Tool for UX Research"—FullStory Review

His "Favorite tool for UX research and one of [his] favorite products, in general," vlogger Ran Segall gives a short six-minute video review of FullStory....

Justin Owings on
use-cases