category • 33 POSTS

FullStory Customer Use Cases

Customers share how FullStory's searchable session replay is used to solve bugs faster, power customer support through empathy, inform UX/design, drive conversion rate optimization, and much more.

Building your ideal digital experience tech stack: Lessons from Jumbo Interactive's product lead

Follow these 3 steps to lay a technology foundation for digital experience success, starting with Segment and FullStory....

Natasha Wahid on

Thomas makes moves mid-crisis to connect critical industrial suppliers to buyers using FullStory + Optimizely

How this marketplace for industrial buyers and suppliers adjusted their digital experience quickly to meet needs during the COVID crisis....

Natasha Wahid on

TrueCar Boosts Engagement and Increases Conversions With FullStory

Learn how TrueCar extracts qualitative and quantitative insights from FullStory to drive digital experience improvements and boost key KPIs....

Natasha Wahid on

PandaDoc Improves Their Product, Boosts NPS, and Debugs Fast With FullStory

Sales document management service PandaDoc uses FullStory to find product improvements, boost NPS scores, and solve software bugs fast....

Daniel Falko on

How Grow Used FullStory to Drive an 8X Increase in Onboarding Conversion

Startup Grow optimized their onboarding experience, increasing conversions 8X from 10 to 80%, with the help of insights from FullStory. Here's their story....

Justin Owings on

Jane Looks to FullStory to Fashion a Seamless Online Experience

How Jane's eCommerce team uses insights from FullStory to understand and improve the customer experience online. "It's critical."...

Jordan Woods on
use-cases