FullStory and Bugsnag have teamed up to make tracking down and fixing bugs easier than ever. We provide you with all the relevant details you need to quickly diagnose problems, getting you quickly back to building products people love. Check out our integration documentation here.
If you find a bug and the fix is obvious, consider yourself lucky. More often, bugs are subtle and require a time-consuming investigation through byzantine layers of code. Simply reproducing the issue is often the most challenging step, involving multiple back and forth communications with the customer through a support agent, triangulation through logs, and a best-guess diagnosis cycle of reading code, manual setup, and insertion of debugging code. Yuck!
Bugsnag detects exceptions in every major programming language and framework and displays them in an easy to use dashboard. This eliminates the effort of digging through server logs, with the additional support of providing contextual information on your bugs.
The FullStory integration lets you watch your users interact with your application, letting you see the exact actions they took before encountering a bug. You’ll get useful information about their browser version, operating system, and location. More importantly, FullStory allows you to see the particular DOM events that occurred with the browser console messages and user actions in sync, all in high fidelity playback. Virtually all the cumbersome back and forth between engineering, support, and your customer is eliminated: the answers you need are provided by FullStory and Bugsnag.
If you have questions about getting started or any additional recommendations for integrations, let us know at email@example.com!